VEText
Forgot to mark your next appointment on your calendar?
With text message appointment reminders, never miss an appointment again!
Ask your clinic Medical Support Assistant about VEText today.
What is VEText?
An automated, interactive text message system to remind Veterans of upcoming VA appointments. Veterans can respond to confirm or cancel an appointment.
Why is VA introducing VEText?
For one reason or another, Veterans miss more than 9 million health care appointments each year. Sometimes it is hard to keep track of the times or it may be difficult to cancel appointments. This program will send timely text alerts. Veterans can confirm or cancel the date and time with a simple text back. VA will then offer any newly opened appointment times to other Veterans.
What does VEText do?
- Reminds Veterans of appointments
- Allows Veterans a useful cancellation option if desired
- Allows a download of the reminder to a calendar file
What do Veterans need to do to get started?
Update or provide an active cell phone number with VA staff. No need to opt-in; text appointment reminders will occur automatically.
Veterans may STOP the texts by following the instructions within the texts. No cell phone? No problem. VEText does not replace other reminders. It simply improves the experience.
VEText does not show personal information—just a simple reminder of an appointment and offers tools to manage the appointment.
Portland
VEText is providing VAPORHCS Veterans an interactive text message to remind Veterans of upcoming VA appointments! This system automatically enrolls our Veterans into VEText based on the phone information already on file in our system.
On average, about 13%-14% of ALL VAPORHCS appointments are no-shows. Please help your fellow Veterans by canceling your appointment in advance.
Veterans can also cancel their appointment by:
- Calling the VAPORHCS main number, (800) 949-1004, & select option 2
- Use their MyHealtheVet account
Roseburg
The Roseburg VA Health Care System is proud to announce an exciting new initiative for VA Appointments! Appointment Reminders & Cancellation System.